Congratulations to Miles Smith year 11 Student at Hartismere High School who has been awarded an A* grade in his Economics GCSE controlled assessment, based on Ryan's.
Miles attended Ryan’s for 1 weeks work experience in 2016. For his Economics GCSE controlled assessment, he selected the option of “Customer satisfaction for a local business” and decided to focus on Ryan’s.
Areas he covered included:
• Phone support i.e. customers speak to real people – there are no robots
• Expert advice provided
• Feefo reviews
• Free gifts are offered – i.e. gift cards; discounts off insurance for recommendations; beach hut goody bags
• After sales services i.e. specific claims analysis for larger clients
His work was graded by his teacher with an A* which goes towards his overall GCSE result later in the year.
Well done Miles and Good Luck with your GCSE's