When one of our clients was recently robbed at knife point in his commercial premises, the last thing he needed after this terrifying and devastating experience, was a lengthy insurance claim. However, this couldn't be further from the truth; Ryan's claims handler Lee Hunter along with insurer Aviva arranged for a payment to the client just three days after he submitted the claim details.
Mr Lawrence commented...
"First and foremost, the settlement funds arrived safely in the firm's bank account last Thursday. I cannot speak too highly of the excellent service that I have received from both you and Aviva. The kindness and sympathetic response shown to me have gone a long way to raising my spirits and restoring my faith after what I must admit was a truly frightening experience. Would you please convey my sincere thanks to Aviva and to their members of staff concerned and make your management aware of how impressed and grateful I am for all you did to help me in such difficult circumstances."
At Ryan's you can be assured of our best attention should you need to make a claim under your policy. Lee Hunter has 25 years insurance experience and deals with our commercial clients claims. Lee will help you every step of the way ensuring that the best outcome is reached.