Congratulations to Miles Smith year 11 Student at Hartismere High School who has been awarded an A* grade in his Economics GCSE controlled assessment, based on Ryan's.
Miles attended Ryan's for 1 weeks work experience in 2016. For his Economics GCSE controlled assessment, he selected the option of customer satisfaction for a local business and decided to focus on Ryan's.
Areas he covered included:
- Phone support i.e. customers speak to real people ‚Äì there are no robots
- Expert advice provided
- Feefo reviews
- Free gifts are offered ‚i.e. gift cards; discounts off insurance for recommendations; beach hut goody bags
- After sales services i.e. specific claims analysis for larger clients
His work was graded by his teacher with an A* which goes towards his overall GCSE result later in the year.
Well done Miles and Good Luck with your GCSE's