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A* Grade for Miles

Tue 7th Mar 17

Congratulations to Miles Smith year 11 Student at Hartismere High School who has been awarded an A* grade in his Economics GCSE controlled assessment, based on Ryan's.

Miles attended Ryan's for 1 weeks work experience in 2016. For his Economics GCSE controlled assessment, he selected the option of customer satisfaction for a local business and decided to focus on Ryan's.

Areas he covered included:

  • Phone support i.e. customers speak to real people ‚Äì there are no robots
  • Expert advice provided
  • Feefo reviews
  • Free gifts are offered ‚i.e. gift cards; discounts off insurance for recommendations; beach hut goody bags
  • After sales services i.e. specific claims analysis for larger clients

His work was graded by his teacher with an A* which goes towards his overall GCSE result later in the year.

Well done Miles and Good Luck with your GCSE's