We take a look back over a year in the life of our Beach Hut Insurance team...
Feefo Platinum Award for customer service
Our year started with a bang as we were lucky enough to receive the new Feefo Platinum Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers. The new Platinum Trusted Service award has been given to businesses who have achieved Gold standard for three consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year, and have achieved a service rating of at least 4.5 out of 5.
Beach hut association update
Although we have not been able to attend beach hut association AGM's this year, we have still continued to support many. Back in February we were pleased to give back £1,270 to associations or a charity of their choice. So far this year we have issued new policies for over 300 association members, so we are on track for our largest charity giveaway so far! We hope that next year we will be able to visit many of you once again.
We launched our first Beach Hut of the Year Competition!
As we came out of the UK's first lockdown we decided there was no better time to launch our beach hut of the year competition and we're so glad we did. Our competition was simple, with beach hut uses rather than simply aesthetics playing a key role in judging. In October with the help of judge Vicky Gunn from Millies Beach Huts we crowned our first Beach Hut of the Year winner "Axminster & Lyme Cancer Support Beach Hut"
Ryan's Beach Hut Insurance is now on Instagram!
Following the launch of our successful Facebook page in 2019 we have now joined Instagram. You can follow us at @ryansbeachhuts, we try not to talk too much about insurance and even have the odd giveaway!
You may remember our beach hut bags for life? We hope that once things return to some sort of normality we will be able to share them with you again.
We couldn't finish this round-up without a special thank you to our staff and customers. When lockdown struck in March we were lucky that our staff could continue offering the same service but from home. It hasn't been easy, with wifi glitches, new staff to train and missing the office, but thanks to our dedicated staff our service has never faltered.
We must also thank our amazing customers for supporting us with five star customer service reviews and recommending us to your friends and fellow beach hut owners. We look forward to talking beach huts with you again in 2021!