For the seventh year in a row Ryan's have been awarded the Feefo Platinum Trusted Service Award.
The Trusted Service Awards are unique, as they are based purely on feedback from real customers. This means they are a true reflection of commitment to outstanding customer service. The Platinum award is given to businesses who have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2020 and 31st December 2021.
Tim Larke Head of Personal and Commercial commented:
“We’re thrilled to receive this award from Feefo. It means a lot because it’s based on feedback from our customers and, ultimately, keeping them happy is why we come to work each day. The award also recognises just how hard our staff have worked in really difficult circumstances. We’re fully committed to the highest quality of service, so it’s vital for us to listen, understand and respond to all our customers.”
Congratulating Ryan's, Kim Burgess, Head of Customer Success at Feefo, said:
“The Trusted Service Awards recognise companies who go above and beyond to provide the very best customer experience.
I’m so impressed by how our customers have overcome the challenges of the past two years. A particular congratulations to our Platinum Trusted Service winners. It’s an extremely tough challenge.
I can’t wait to see what our customers achieve in 2022."
Thank you to all our customers that have taken the time to leave us a review and to our staff who continue to offer consistently high levels of customer service whatever the world throws at them.
You can read our latest reviews here.